Establishing Broad Price Policies
From the PRICING STRATEGY curriculum
Establishing Broad Price Policies
TL;DR
Setting broad price policies means deciding on your overall pricing philosophy and goals, guiding all your specific pricing decisions. It's about figuring out what you want your prices to achieve for your business. These policies serve as a framework, ensuring consistency and alignment with your larger business strategy.
1. The Mental Model
Think of broad price policies as the fundamental rules you establish for your company's pricing. They're not the exact prices of products, but the principles that dictate how you'll set those prices to achieve your business objectives.
2. The Core Material
Establishing broad price policies involves a few key steps and considerations. You're essentially defining your pricing philosophy and setting boundaries for future pricing decisions.
2.1 Aligning with Business Objectives

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Your pricing policies must directly support your overall business goals. Are you aiming for market share dominance, profit maximization, image enhancement, or survival? Your pricing approach will differ significantly based on these objectives.
- Profit Maximization: You might lean towards premium pricing or cost-plus with aggressive markups.
- Market Share: Penetration pricing (lower prices to gain customers) or competitive pricing might be suitable.
- Image & Quality: Skim pricing (high initial prices) or prestige pricing (always high) reinforces a high-value perception.
- Survival: You might price low, even at a loss, to keep sales flowing during tough times.
2.2 Understanding Your Costs

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Before you can set any policy, you need a firm grasp of your costs – fixed, variable, and total. This isn't just for calculating breakeven; it's to understand your absolute floor. You can't consistently price below your total costs and expect to stay in business.
2.3 Analyzing Demand and Value

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How sensitive are your customers to price changes? What value do they perceive in your product?
* Price Elasticity: If demand is elastic (customers are very sensitive), lower prices might significantly increase sales. If inelastic, higher prices might not hurt sales much but boost revenue.
* Perceived Value: Can you differentiate your product enough to justify a higher price, based on features, quality, or brand?
2.4 Competitive Landscape

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You can't ignore what competitors are doing. Are they pricing high or low? Are they using promotional pricing? Your policies might be:
* Above Competition: If you offer superior value or brand.
* At Competition: If your product is similar and you compete on other factors.
* Below Competition: To gain market share or appeal to budget-conscious segments.
2.5 Market Segments and Differentiation
Different customer segments may have different willingness to pay. Your policies could allow for price differentiation across segments, product lines, or geographies. This isn't just about offering "cheap" vs. "expensive" versions; it's about tailoring prices to the perceived value for specific groups.
Here's a diagram illustrating the key inputs that shape your broad price policies:
graph TD
A["Business Objectives (Profit, Share, Image)"] --> B["Broad Price Policies"]
C["Cost Structure (Fixed, Variable, Total)"] --> B
D["Customer Demand & Value Perception"] --> B
E["Competitive Environment"] --> B
F["Market Segmentation"] --> B
2.6 Consistency and Flexibility
While policies provide a framework, they shouldn't be so rigid that you can't adapt to market changes or new product introductions. You need policies that offer consistent guidance but also allow for strategic adjustments. For instance, a policy might be "price new innovations at a premium for the first six months" rather than "always price at cost plus 30%."
3. Worked Example
Let's say you're launching a new online course platform focusing on niche, high-demand skills.
Business Objective: Establish a reputation for high-quality, expert-led courses and achieve strong profitability.
Costs: High fixed costs (platform development, instructor recruitment) but low variable costs per student (hosting, bandwidth).
Demand/Value: Target audience values expertise and career advancement highly; they are often willing to pay a premium for specialized knowledge that delivers tangible results.
Competition: Many free/cheap courses exist, but few offer the depth and expert access you plan to provide.
Segments: Professionals seeking upskilling; some corporate clients for bulk licenses.
Based on this, your broad price policies might include:
- Premium Pricing for Core Offerings: "All new, expert-led niche courses will be launched at a premium price point (e.g., $499-$999), reflecting their high value and our brand positioning."
- Tiered Access for Value Differentiation: "Offer different access tiers (e.g., 'Basic' vs. 'Pro' with mentorship/community access) to cater to different willingness-to-pay within our target segment."
- Dynamic Promotional Strategy: "Allow for limited-time promotional pricing (e.g., early bird discounts, seasonal sales) that never drops below a pre-defined profitability threshold, to incentivize initial adoption without devaluing the core offering."
- Corporate Licensing Model: "Develop a separate, volume-based pricing structure for corporate clients, acknowledging their bulk purchasing power while securing larger contracts."
- Cost-Plus Floor: "No course will be priced below its direct variable cost plus a minimum contribution margin to cover fixed costs, even during promotions."
These policies aren't specific course prices, but they guide how you'd set prices for any course, ensuring you meet your objectives.
4. Key Takeaways
- Broad price policies define your overall pricing philosophy and strategic goals.
- They act as a consistent framework for all your specific pricing decisions.
- Align your pricing policies directly with your core business objectives, whether it's profit, market share, or brand image.
- Understanding your costs, customer value perception, and competitive landscape is crucial for setting effective policies.
- Policies should provide clear guidance but also allow for strategic flexibility and adaptation.
- Consider different pricing approaches like premium, penetration, or competitive pricing based on your goals.
Common Mistakes to Avoid:
- Setting policies in isolation: Don't create pricing policies without considering your overall business strategy.
- Ignoring costs: Pricing without a clear understanding of your cost structure can lead to unsustainable models.
- Being overly rigid: Policies that don't allow for market changes or competitive responses will quickly become obsolete.
- Underestimating customer value: Focusing solely on costs or competition can cause you to leave money on the table if customers perceive higher value.
5. Now Try It
Imagine you're the product manager for a new line of organic, sustainably sourced children's clothing. Spend 15 minutes drafting three to four broad price policies for this product line. Think about your target customer, your brand image, your likely costs, and the competitive environment.
What success looks like: You'll have 3-4 clear, concise policy statements that would guide any specific pricing decision for individual clothing items, reflecting your brand's values and business goals.
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